When returning Equipment under this warranty, you must pre-pay the shipping charges, and you must enclose the Bill of Sale or other proof of purchase with a complete explanation of the problem. Labor: For a period of ONE YEAR from the date of original purchase, labor will be provided free of charge by our factory service centers or designated service facilities located in the United States. The Equipment is warranted under normal, non-commercial, personal use, against defective materials or workmanship as follows: Parts: Defective parts will be exchanged for new parts or comparable rebuilt parts for a period of ONE YEAR from the date of original purchase, except for a defective Video Head, which will be exchanged for a period of three months from the date of purchase. This limited warranty is only effective upon presentation of your Bill of Sale or other proof of purchase. ('Canon USA') with respect to Canon Consumer Digital Video Equipment (the 'Equipment') purchased in the United States. The limited warranty set forth below is given by Canon U.S.A., Inc. Try these steps and let us know the response.CANON DIGITAL VIDEO EQUIPMENT LIMITED WARRANTY FOR THE UNITED STATES Or, visit the camera manufacturer's Web site.ĪLSO TRY PLUGGING TO A DIFFERENT USB PORTĪ digital still camera is not recognized in Windows Vista or in Windows XP For information about how to configure the camera to use the PTP standard, see the owner's manual for the camera. To resolve this problem, configure the camera to use the Picture Transfer Protocol (PTP) standard instead of The WPD standard supports many devices and device connectivity options. Windows Vista and Windows XP SP2 use the Windows Portable Devices (WPD) standard instead of the WIA standard to import pictures and videos. This problem occurs if the camera uses the Microsoft Windows Image Acquisition (WIA) standard to transfer pictures In the Confirm Device Removal dialog box, click the OK button.Īfter the restart, the computer should recognize the camera connection and begin reinstalling the USB driver. In the drop-down menu, click Uninstall or Remove.ħ. Under Universal Serial Bus controllers, right-click on your Panasonic camera or USB Mass Storage DeviceĦ. In the Device Manager window, at the left of Universal Serial Bus Controllers, click the PLUS (+) symbol.ĥ. Connect the camera to the computer with the USB cable.Ĭlick the Start button, in the start search box, type in devmgmt.msc and press enter.Ĥ. You may try to uninstall and reinstall the USB driver and see if it helps.ġ. Are you getting any error while connecting the camera?
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March 2023
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